International Document Services Engages Customers with Super User Group to Improve Mortgage Technology Cloud Solution

mortgage technologySALT LAKE CITY, Utah /eNewsChannels/ — International Document Services, Inc. (IDS), a mortgage document preparation vendor, announced that it has formed an advisory board of IDS customers to solicit feedback on the performance of its flagship mortgage document preparation system, idsDoc, and develop ideas for further development and refinement of the system.

The IDS Super User Group was initially conceived as a forum where IDS clients and partners could give ideas on how to improve the idsDoc platform. Through the group, members will also be able to discuss specific topics such as compliance issues, special features within idsDoc and the overall look and feel of the idsDoc web portal, as well as industry best practices.

“The first priority at IDS is to our users and their needs. We want to provide them with the highest quality system that does exactly what they want it to do,” said IDS Executive Vice President Mark Mackey.

“The Super User Group should have a ‘the sky’s the limit’ mentality when it comes to voicing their wants and needs for the idsDoc system,” Mackey added. “We’re looking to our customers to help define the future of our system. There’s no reason, outside of legal or regulatory requirements, that we can’t make idsDoc do everything that our customers want it to do and more.”

The IDS Super User Group currently has 10 participating organizations – 1st California Funding Group; Churchill Mortgage; Dime Bank; Extraco Mortgage; Farmers State Bank of Madelia; Magna Bank; McGlinchey Stafford Youngblood & Associates LLP; Nail Your Mortgage; ProLender Solutions; and Sentry Credit Union – and hopes to gain more clients over the next year, ultimately creating an IDS User Conference in Salt Lake City where IDS headquarters are located.

“We are happy to be participating in the super user group for IDS. We are very much looking forward to getting some insight, learning and possibly helping with features within the idsDoc software,” said Peter Vassilatos, chief technology and services officer at Nail Your Mortgage and IDS Super User Group member. “This is not only a great opportunity for us at Nail Your Mortgage, but a great way to continue to build our existing relationship with IDS and the IDS team.”

About IDS Inc.:

IDS is a nationwide provider of mortgage documents and compliance. IDS services include closing documents, reverse documents, initial disclosures and fulfillment. IDS’s solution, idsDoc, is recognized in the industry for its ability to be customized to meet specific lender needs. IDS backs the system with unsurpassed customer service, cutting-edge technology, compliance and document guarantees and a solid compliance team. Lenders looking to move forward when it comes to doc prep can visit the IDS website at http://www.idsdoc.com/ or call 800.554.1872.

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TOPICS: Banking and Finance, Business, Computing, Newsdesk, State: Utah
 

About Aria Munro

ABOUT THE EDITOR: Aria C. Munro works in the book publishing industry and has been a content editor for the Neotrope News Network since 2004. Her black video iPod is most often shuffling Invader Zim episode vids and Thomas Dolby or Dead Can Dance tunez.

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