HOUSTON, Texas — Momentum Transport, the nation’s premier auto and freight transport provider, recently earned the Better Business Bureau’s highest ranking possible – receiving a grade of “A+.” After a recent change in the BBB grading system (replacing grades of “satisfactory” or “unsatisfactory” with grades ranging from “A+” to “F”), Momentum received an upgrade from its prior rating of “satisfactory.”
This new, more detailed, rating system devised by the Better Business Bureau assists consumers in making an informed decision based on evaluating businesses in the following categories (as listed on bbb.org):
* BBB experience with the industry in which the business operates
* The business’ length of time in operation
* Whether BBB has information that the business does not have required competency license
* Any known government actions against the business that are related to marketplace activities
* Any advertising issues found by BBB
* The number of complaints received by BBB from the business’ customers
* The number of complaints received by BBB from the business’ customers that are of a serious nature
* Whether the business has responded to complaints received by BBB
* Whether complaints have been resolved in a timely manner or the business has demonstrated it made a good faith effort to resolve them
* Business’ overall complaint history with BBB
* Whether the business has failed to resolve the underlying cause(s) of a pattern of complaints
* Whether the business has honored any commitments to BBB to arbitrate or mediate disputes and comply with arbitrator decisions and mediated settlements
* Whether BBB has sufficient background information and clear understanding of business
* Whether the business is a BBB Accredited Business
* Whether BBB Accreditation was revoked because the business failed to comply with agreed BBB standards
* BBB ratings are subject to change on a daily basis based on changes in a business’ BBB file.
This “A+” rating, combined with back-to-back BBB Winner of Distinction awards (2008 and 2009), has solidified Momentum Transport as one of the leaders in the transport industry and certainly at the top of its class in the auto transport arena.
About Momentum Transport
Since 1996, Momentum Transport has been the nation’s premier provider of auto and freight shipping services. Momentum’s goal to provide value-priced, hassle-free transport services has helped to vault the company to one of the largest and most well respected transport providers in the country. From multi-national corporations and dealerships to the everyday consumer, Momentum Transport assists in the movement of thousands of vehicles and loads of freight on a yearly basis – while never compromising its commitment to unmatched quality and seamless customer service.
More information: http://www.momentumtransport.com .
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