ROCHESTER, N.Y. — Wordingham Technologies, specialists in custom machined parts for optics, photonics and precision instrumentation, announces online customer access for tracking orders and managing releases, 24/7. The Wordingham Quality (WQ) Portal, the first of its kind in this industry, demonstrates Wordingham’s commitment to quality delivered. “Quality isn’t just delivering tight tolerances and great aesthetics, important as those are,” says David Trombley, Wordingham General Manager, “it’s helping our customers get their parts when they need them, even when their plans change.”
The WQ Portal allows customers to log on to a secure site, accessible from www.wordingham.com, and view critical planning information.
This information includes:
* Inventories of all their custom parts
* Orders in process
* Planned releases
* Recent releases
* In-process delivery tracking information
* Pending quotes
* Immediate request for in-person help if desired.
Trombley continues, “We want to do all we can to help our customers manage their supply chains better. In today’s global markets, victory goes to the agile. That’s why we invested in the WQ Portal and made it as easy to use as we could. While we will always give fast in-person response to questions, self-service access is a big plus, particularly to our international customers.”
Mike Jackson, Inside Sales Representative and developer of the WQ Portal, notes, “Early feedback has been fantastic. The WQ Portal is letting our customers monitor plans for their own customer deliveries in a new way. But that’s not all. The WQ Portal is also helping them construct winning bids for new business, faster and easier, by providing real-time data 24/7.”
About Wordingham Technologies
Wordingham Technologies provides full-service, dock-to-stock metal machining, including: multi-axis milling, multi-axis turning, honing, advanced metrology, finishing and mechanical sub-assembly. Though ultimately serving many markets, Wordingham focuses on custom parts for Optics and Photonics, including illumination, medical/biometric, and defense and security; and for Precision Instrumentation, including measurement, data collection/transfer and nano-positioning.
[tags]Wordingham Technologies, custom parts for Optics and Photonics, metal machining[/tags]